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Level 2

Create a customer

Add a customer record so invoices can reuse the correct billing name, email, ABN, and address.

Who can do this
Customer edit access
Last verified
2026-06-06
Steps
4
Product area
Invoicing
Before you start

Prepare these items.

  • Invoicing is enabled.
  • Customer name and invoice email are ready.
  • Use dummy customer details in walkthroughs.
Steps

Follow the workflow.

  1. 1

    Open Customer

    Open Business Entities, then Customer.

    Expected result Customer list is visible.

    Open Customer screenshot Business Entities
    Click target: Business Entities
  2. 2

    Choose Add Customer

    Click Add Customer and fill customer name, email, ABN, phone, and address fields.

    Expected result Required fields are complete.

    Choose Add Customer screenshot Add Customer
    Click target: Add Customer
  3. 3

    Save the customer

    Save and wait for the customer table to reload.

    Expected result The new customer appears in the list.

    Save the customer screenshot Save Customer
    Click target: Save Customer
  4. 4

    Use in invoice

    Start an invoice and confirm the customer can be selected.

    Expected result The customer is available in invoice creation.

    Use in invoice screenshot Customer selector
    Click target: Customer selector
Final checks

Confirm before you finish.

  • Customer name is unique enough to identify.
  • Invoice email is correct.
  • Customer can be selected in invoices.
If something goes wrong

Recover without losing control.

  • If duplicate, update the existing record instead.
  • If email is wrong, edit before sending an invoice.
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