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Level 2

Edit or remove a user's access

Update a user's permissions when their responsibilities change, or remove access when they should no longer use the company.

Who can do this
Company owner
Last verified
2026-06-06
Steps
4
Product area
Company
Before you start

Prepare these items.

  • Know the user's new role.
  • Check whether the user still needs payroll or finance access.
Steps

Follow the workflow.

  1. 1

    Open the access table

    Open Company settings and choose Access Control on the company card.

    Expected result Existing users are listed.

    Open the access table screenshot Access Control
    Click target: Access Control
  2. 2

    Edit permissions

    Choose the user's edit action, update role/module access, and save. Reduce access before adding new access if the role is uncertain.

    Expected result The user's summary reflects the new access.

    Edit permissions screenshot Edit permission row
    Click target: Edit permission row
  3. 3

    Remove access

    Use Delete only when the user should no longer access the company. Confirm the action before saving.

    Expected result The user row is removed or marked inactive.

    Remove access screenshot Delete user
    Click target: Delete user
  4. 4

    Verify by review

    Reload Access Control and confirm the old permission set is no longer visible.

    Expected result Only current users remain.

    Verify by review screenshot User list
    Click target: User list
Final checks

Confirm before you finish.

  • Departed users no longer appear as active.
  • Changed users have exactly the intended module access.
If something goes wrong

Recover without losing control.

  • If Delete is unavailable, set access to no access/read-only and contact support.
  • If the wrong user was edited, restore their old permissions immediately.
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